TransPerfect는 지난 30여 년간 소매업체의 신규 고객 유치와 유지, 확보를 지원해 오면서, 브랜드 충성도를 높이고 즐거운 쇼핑 경험을 선사하여 고객이 다시 찾는 매장 환경을 조성하는 것이 얼마나 중요한지 잘 파악하고 있습니다. 구매 전에 매장에서 직접 제품을 보고 만지는 물리적인 행동은 디지털 공간에서는 불가능하므로, 물리적 경험이 귀사의 고객에게 어떤 영향을 미칠지 고려하는 것이 중요합니다.
고객의 구매를 좌우하는 요소는 다양합니다. 쇼윈도에 진열된 상품이 관심을 끌거나, 매장 직원이 건네는 인사에 이끌려 매장에 들어오기도 합니다. 글로벌 브랜드라면 고객과 실제로 만나는 접점 외에 해외 인력도 고려해야 합니다. HR 교육부터 채용 자료에 이르기까지, 세계 모든 시장에서 자국 시장과 같은 수준의 높은 기준을 충족하기 위해서는 직원 교육이 필요합니다. 특별히 고객이 귀사의 매장에서 편안함을 느끼게 하려면 직원 교육은 필수적인 요소입니다.
Big news! 🥳
Repost: @phil.shawe
For TransPerfect, revenue figures are important to us because they represent the sum total of the value we’re able to add to our clients’ businesses through the services and technology we provide. Exceeding the $1 billion mark in annual revenue in our 29th year is an achievement that we’ve aimed for from the beginning—and it took a village.
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Our gratitude to our clients, our people, our translators, and our other vendors and partners cannot be overstated. We can never repay those who have stuck by us, overcome monumental adversity, and seen us through to this moment in history. But we can “pay it forward,” so to speak, by continuing to bring the highest value and most innovative solutions to our customers—and by always delivering with the most attentive and client-focused service levels.
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Thank you to everyone internally and externally who played a role in making the dream of surpassing this milestone into a reality!
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#billiondollarcompany#techcompany#businessdevelopment#growth#translation#payitforward#q3#revenue#globalcompany
World Travel Market starts today, and TransPerfect is exhibiting! Join our VP of Travel Solutions and team to learn how your company can bounce back in the travel and hospitality industry.
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#WTMLDN#travel#travelcompany#hospitalityindustry
Q3 was one for the books! We’re so grateful for our dedicated employees and loyal clients for helping us reach our biggest milestone yet. 🎉
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"The $1 billion mark is a milestone we've had our sights on for a long time. While sales performance is not our only important metric, our philosophy is that beyond being a good indicator of overall demand, revenue helps measure how much value we're able to add to our clients' businesses in totality," said our CEO, @phil.shawe.
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#companygrowth#businessgrowth#milestones#business#businessnews
Repost:@phil.shawe
The TransPerfect Global Leadership Conference in 2008 marked our 15th year in business, and was a special conference for many reasons—but particularly because of our Keynote Speaker.
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Former Secretary of State, General Colin Powell, whose heartfelt words about leadership and trust—and always being the kind of manager that other people want to bring their problems to—continue to inspire me and many members of our team to this day.
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I'm beyond saddened to hear of his passing and send my deepest condolences to his family and loved ones.
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#colinpowell#management#leadershipskills#naturalbornleader#restinpower#inspiration#secretaryofstate#general#keynotespeaker#conference#globalcompany
For TransPerfect, revenue figures are important to us because they represent the sum total of the value we’re able to add to our clients’ businesses through the services and technology we provide. Exceeding the $1 billion mark in annual revenue in our 29th year is an achievement that we’ve aimed for from the beginning—and it took a village.
Our gratitude to our clients, our people, our translators, and our other vendors and partners cannot be overstated. We can never repay those who have stuck by us, overcome monumental adversity, and seen us through to this moment in history. But we can “pay it forward,” so to speak, by continuing to bring the highest value and most innovative solutions to our customers—and by always delivering with the most attentive and client-focused service levels.
Thank you to everyone internally and externally who played a role in making the dream of surpassing this milestone into a reality!
World Travel Market starts today, and TransPerfect is exhibiting! Join our VP of Travel Solutions and team to learn how your company can bounce back in the travel and hospitality industry.
Learn how we can help: http://ow.ly/ncgM50GCyTZ.
Many of our senior leaders are longtime TransPerfect veterans who have worked their way up through the company. But our new Vice President of Growth Strategies, Edgar Vargas Castañeda, is an exception -- and we're so glad to have him. Learn about his expertise and what he brings to TransPerfect here: http://ow.ly/4CN750GBgp3.
Where there are challenges, there is opportunity -- and 2020 has brought plenty of both. Here are five reasons why now is the time for #D2C companies to evaluate their #global white space opportunities: https://t.co/Lu0FHKwrUE.https://t.co/uRDHZAdChg